Privacy Policy

Last updated: 1 May 2026

This Privacy Policy explains how CRM for Service Biz (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit crmforservicebiz.com (the “Site”). We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”), the Hungarian Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information (“Privacy Act”), and the Hungarian Act CVIII of 2001 on Electronic Commerce.

1. Data Controller

The data controller responsible for your personal data is:

  • Name: Bauer Máté egyéni vállalkozó
  • Tax number (adószám): 68689089-1-40
  • Registered address (székhely): 8380 Hévíz, Nagy Imre utca 12., 1. emelet 4. ajtó, Magyarország
  • Contact email: hello@crmforservicebiz.com

2. Personal Data We Collect

We collect only the data necessary to operate this Site and respond to you:

  • Contact data — name and email address you submit through contact forms or newsletter sign-ups
  • Technical data — IP address, browser type, device information, operating system, referring URL, pages visited, and timestamps, collected automatically via Google Analytics
  • Affiliate referral data — anonymous click and conversion data passed to affiliate networks when you click outbound affiliate links
  • Communications — content of emails or messages you send to us

We do not knowingly collect personal data from anyone under the age of 16. We do not collect special categories of personal data.

3. Legal Bases for Processing

We process your personal data on the following legal bases under Article 6 GDPR:

  • Consent (Art. 6(1)(a)) — when you subscribe to our newsletter or accept non-essential cookies
  • Legitimate interests (Art. 6(1)(f)) — operating and improving the Site, analysing traffic, preventing fraud, and running our affiliate marketing business
  • Legal obligation (Art. 6(1)(c)) — where we are required to retain or disclose data under Hungarian or EU law

4. How We Use Your Data

  • To respond to your enquiries and provide customer support
  • To send newsletters and content updates (only if you explicitly subscribe)
  • To analyse Site traffic and improve content quality
  • To track affiliate referrals and calculate commissions
  • To detect, prevent, and address fraud or security issues
  • To comply with legal obligations

5. Recipients and Third-Party Processors

We share data only with carefully selected processors who help us operate the Site:

  • Hostinger International Ltd. — web hosting and infrastructure (EU/EEA based)
  • Google Ireland Ltd. — Google Analytics, Google Site Kit (anonymised traffic analytics)
  • Affiliate networks and merchants — including but not limited to HubSpot, ActiveCampaign, Pipedrive, ClickUp, Monday.com, Systeme.io, and ConvertKit, which process referral data when you click their affiliate links
  • Email service providers — used to deliver newsletters if you subscribe

We do not sell your personal data. We do not share your data with third parties for their independent marketing.

6. International Data Transfers

Some processors may transfer data outside the European Economic Area (EEA). Where this occurs, we rely on safeguards permitted under Chapter V GDPR, including the European Commission’s Standard Contractual Clauses (SCCs) and adequacy decisions.

7. Data Retention

  • Newsletter data — until you unsubscribe
  • Contact form messages — up to 24 months after the last reply, then deleted
  • Google Analytics data — 26 months (default), anonymised
  • Server logs — up to 30 days, then automatically deleted
  • Data we are required to retain by law — for the period prescribed by Hungarian law (e.g. tax records: 8 years under Act C of 2000)

8. Your Rights Under GDPR

As a data subject located in the EEA, you have the following rights:

  • Right of access (Art. 15)
  • Right to rectification (Art. 16)
  • Right to erasure (Art. 17)
  • Right to restrict processing (Art. 18)
  • Right to data portability (Art. 20)
  • Right to object (Art. 21)
  • Right to withdraw consent (Art. 7(3))
  • Right not to be subject to automated decision-making (Art. 22)

To exercise any of these rights, email hello@crmforservicebiz.com. We will respond within one month, as required by Article 12(3) GDPR.

9. Right to Lodge a Complaint

You may lodge a complaint with the Hungarian supervisory authority:

  • Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
  • Address: 1055 Budapest, Falk Miksa utca 9-11.
  • Postal: 1363 Budapest, Pf. 9.
  • Website: naih.hu
  • Email: ugyfelszolgalat@naih.hu

10. Security

We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption across the entire Site, regular software updates, server-level firewalls, and restricted access to administrative systems.

11. Children’s Privacy

This Site is not directed to children under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

13. Contact

For all data protection enquiries: hello@crmforservicebiz.com